Privacy Policy
Last updated 17 September 2026
Commute Pulse tells you when to leave. To do that it has to know where you drive and when — which is about as personal as app data gets. This page says exactly what we hold, why, who else touches it, and how to make it all go away.
What we collect
- Account
- Your email address and a sign-in identifier, handled by our authentication provider. We never see or store your password.
- Your commutes
- The addresses and places you enter as origins, stops and destinations, along with the names, departure times, driving days and route options you set. These are stored on our servers so your commutes follow you between devices.
- Alarms
- Arrival times, buffers, and which commute each alarm is attached to.
- Traffic results
- Drive times we've calculated for your routes, cached for a period so the same question doesn't cost a fresh lookup every time you ask it.
- Device signals
- A push-notification token (so we can tell you to leave while the app is closed) and your device's timezone (so times are shown and calculated in the zone you're actually in).
- Phone number
- Only if you use the SMS bot. It maps a text message back to your account; without it we'd have no way to know whose commute a message is asking about.
- Billing
- Subscription state and a customer identifier from our payment processors. Card numbers go to them, never to us.
- Usage counters
- A daily count of the traffic lookups your account triggers, used to enforce plan limits and control costs. It expires on its own within a day.
What we don’t collect
- Continuous or background location. Commute Pulse works from the addresses you type, not from tracking where you are.
- Your contacts, photos, calendar, or anything else on the device.
- Advertising identifiers. We don't run ads and we don't build advertising profiles.
Why we’re allowed to hold it
We process this data to provide the service you asked for — a contract between you and us — and, for the usage counters and cost controls, for the legitimate interest of keeping the service running and affordable. Where the law requires consent (push notifications, for instance), we ask for it and you can withdraw it at any time.
Who else sees it
We don’t sell your data and we don’t share it for advertising. We do send parts of it to the services that make the product work, each of which acts on our instructions:
- Google Maps Platform
- Receives your origin and destination coordinates to return drive times, and the text you type into an address box to return suggestions.
- Authentication provider (Clerk)
- Holds your email address and sign-in credentials.
- Hosting and storage (Vercel, Upstash)
- Run the service and store the data described above.
- AI provider (Anthropic or OpenAI)
- When you use the commute briefing, we send that commute's name, its start and end addresses, its usual departure time and the drive times we've computed, and get back a short written summary. Your email address and account identifier are not included.
- Twilio
- Only if you use the SMS bot: it delivers the messages, and so handles your phone number and the text of those messages.
- Stripe and RevenueCat
- Only if you subscribe: they handle payment and subscription state.
We may also disclose data where the law compels it, or to protect the service and its users from abuse.
How long we keep it
Your commutes, alarms and account details stay until you delete them or close your account. Cached traffic results and usage counters expire on their own, typically within hours to a day. When you close your account we erase your data immediately; backups made before that point roll off on their own schedule.
Deleting your data
Individual commutes and alarms can be deleted in the app at any time. To remove everything, open Settings → Delete account in the app: it erases your commutes, alarms, saved addresses, push tokens and sign-in record. It is immediate and irreversible, and we can’t restore any of it afterwards. If you can’t reach the app, write to us and we’ll do it for you.
Your rights
Depending on where you live, you may have the right to access, correct, export, restrict or delete your personal data, to object to certain processing, and to complain to your local data-protection authority. To exercise any of these, write to us at the address below.
Children
Commute Pulse isn’t intended for children under 13 (or under 16 where local law sets that bar), and we don’t knowingly collect their data. If you believe a child has given us data, tell us and we’ll remove it.
Where your data lives
Our providers operate globally, so your data may be processed in countries other than your own, including the United States. Where required, transfers rely on standard contractual clauses or an equivalent safeguard.
Changes
If this policy changes in a way that matters, we’ll update the date at the top and tell you in the app before it takes effect. The Terms of Service cover the rest of the relationship.
Questions
Write to support@commutepulse.app.